Our Trusted Partners
Salesforce Development Services
Salesforce Development Services help businesses add new features and adjust Salesforce to match the way they work, covering custom app builds, backend coding, and user interface design that fits daily tasks, and linking Salesforce with other software so data flows without gaps. Advayan’s Salesforce Development Solutions include data migration and cleanup, thorough testing of updates, training for your team, and ongoing support to fix issues and add features as your needs change. With Advayan handling your Salesforce work, your system matches your workflow, and you can focus on serving customers and growing your business.
Why Entrust Advayan for Salesforce Consulting Services?
Certificated Eminences
Our consultants hold Platform Developer I and II, Application Architect and System Architect credentials.
Certified Support Analysts
Our team includes over 120 certified professionals skilled in triage processes, Salesforce L1 technical resolution, and user support. They are your first line of defense against operational disruptions.
Support Assurance Guarantee
We provide Salesforce technical support with strong SLA-based governance. This ensures full compliance with resolution timelines and uninterrupted service.
Direct Tier-3 Escalation Access
As part of Salesforce’s top-tier support ecosystem, we have direct access to advanced engineering resources and rapid patch deployment.
First-Contact Resolution
Our expert diagnostics and efficient problem-solving enable us to resolve 98% of issues during the first interaction—going beyond standard customer support.
Proven by Fortune 500 Clients
Our support solutions are tested and trusted in high-performance sectors like finance, healthcare, and government organizations.
Why Choose Advayan for Salesforce Development?
A Client First Approach
We [ut your needs at the heart of our project, ensuring success.
Salesforce Certifications
Covering Platform Developer I & II, App Builder, and Architect tracks
Extensive Certifications
Our team possesses more than 400 Salesforce Certifications, covering every spectrum of your project
Repeat Project Rate
Clients return to us because we keep things simple, reliable, and useful.
In-House Development
No outsourcing—every solution is developed, tested, and deployed by our own team
Industry Recognition
Advayan is recognized as one of the best AI-first IT Consulting Firms revolutionizing how companies operate in the AI world.
Salesforce Maintenance & Support Staff
Skilled across Apex, Lightning, integrations, and AppExchange builds
Viable Use-cases
of Fortune 100 companies use at least one AppExchange app
Salesforce Impact
Projected global economic impact of Salesforce by 2025
Projects Completed
From custom apps to enterprise-level CRM systems, we've done it all
We Provide The Following Salesforce Consulting Solutions For You
Strategic Triage & Intake Framework
Our Salesforce support begins with a detailed diagnostic approach, tailored to your unique environment. We define clear Salesforce L1 Support processes that align issue resolution with business continuity. This helps turn unclear problems into clear, actionable solutions.
Effective L1 Support Delivery
As experienced Salesforce support providers, we handle essential technical support including incident management and user guidance. Our approach ensures smooth resolutions across all levels of Salesforce Support.
Integration Support & Maintenance
For businesses with complex systems, our integration support is a key strength. We ensure your APIs run smoothly by connecting ERP systems, analytics platforms, and custom solutions into one unified operation using Salesforce technical support.
Multi-Cloud Support Management
Count on our expertise to support Salesforce Service, Sales, and Commerce Clouds. We monitor support processes across platforms, turning routine L1 technical issues into efficient and user-friendly resolutions.
Continuous Support Improvement
Our support goes beyond closing tickets. We focus on continuous improvement through knowledge base development, faster response times, and better resolution practices. This commitment positions Advayan as a trusted Salesforce support partner.
Our Core Principles
How we build reliable and secure Salesforce solutions
1
Keep It Modular
We follow clear design patterns that make it easy to update and extend your Salesforce setup.
2
Use Real Environments
All development work is done in sandboxes or scratch orgs to protect your live data.
3
Test from Day One
We run unit tests, system tests, and user acceptance checks throughout the process.
4
Write for People
Our code is easy to read, well structured, and fully commented for future clarity.
5
Respect Limits
We build with Salesforce governor limits in mind to avoid errors and keep performance steady.
6
Reuse What Works
We create reusable components that save time and reduce repeated effort.
7
Track Everything
Version control is part of every build to make it easy to manage and review changes.
8
Keep Security Simple
We include security at every step, from data masking to role-based access.
9
Use What’s Built-In
We make use of low-code and no-code tools whenever possible to deliver faster.
10
Improve Every Time
With continuous integration and deployment, we release safe updates without delays.
Our Signature Process
At Advayan, we follow a clear and proven process for delivering reliable Salesforce Development and Support Services. Each step is designed to keep your project organized, transparent, and focused on results.
Issue Intake and Prioritization
We start by capturing and organizing all incoming support requests with accuracy and speed.
- Collect user-reported issues, service disruptions, and general support queries
- Classify and prioritize based on impact, urgency, and business continuity
- Set clear SLAs, communication channels, and escalation paths
Initial Diagnosis and Resolution Mapping
Our support team investigates and identifies the root cause of the issue.
- Analyze reported symptoms, recent changes, and system logs
- Match issues to known fixes, internal documentation, or Salesforce support articles
- Prepare a resolution plan or escalate when needed
Solution Implementation and Guidance
We apply quick, effective solutions while keeping users informed and engaged.
- Execute fixes using Salesforce admin tools, configurations, or minor adjustments
- Guide users through workarounds or process changes where needed
- Ensure the solution aligns with user expectations and system standards
Testing and Verification
Each fix is validated to confirm it resolves the issue without causing side effects.
- Test affected functionality to ensure full recovery
- Confirm with users that their problem is resolved
- Update internal knowledge base with the new fix for future reference
Continuous Monitoring and Support Improvement
Our support doesn't end with ticket closure we strive to improve continuously.
- Monitor recurring issues and identify patterns for proactive resolution
- Collect user feedback to enhance the support experience
- Provide ongoing Salesforce L1 Support Services to maintain stability and performance
Our Valued Customers
Gajendra Neware
Advayan’s SAP S/4HANA migration process was nothing short of impressive. The team handled everything professionally, ensuring minimal disruption to our core operations. We felt supported every step of the way.
Gloria Benson
From consultation to execution, Advayan demonstrated deep knowledge and a collaborative spirit. Their strategic inputs helped us solve complex issues in our SAP upgrade process.
Devin Timber
Advayan’s documentation and training support after deployment were extremely helpful. Our internal teams were onboarded smoothly, and productivity didn’t take a hit.
Sanu Patle
Our document workflows were all over the place before FLM implementation. Advayan helped us digitize and organize everything it's now fast, efficient, and environmentally friendly.
Gajendra Neware
Advayan’s SAP S/4HANA migration process was nothing short of impressive. The team handled everything professionally, ensuring minimal disruption to our core operations. We felt supported every step of the way.
Gloria Benson
From consultation to execution, Advayan demonstrated deep knowledge and a collaborative spirit. Their strategic inputs helped us solve complex issues in our SAP upgrade process.
Devin Timber
Advayan’s documentation and training support after deployment were extremely helpful. Our internal teams were onboarded smoothly, and productivity didn’t take a hit.
Sanu Patle
Our document workflows were all over the place before FLM implementation. Advayan helped us digitize and organize everything it's now fast, efficient, and environmentally friendly.
Ray Thorne
From initial planning to final rollout, Advayan’s G2C project support was outstanding. The solution was scalable, secure, and well received by users.
Anmol Thakre
Working with Advayan on our TPM implementation was a smart decision. Their integration of VisualFabriq significantly improved our promotional planning and gave us better visibility over performance.
Kara White
We had a challenge integrating mobile tools with Salesforce. Their dev team solved it quickly and offered smart suggestions that improved the final product significantly.
Mason Morrow
We consider them a long-term partner now. Advayan’s innovative mindset and consistent execution helped our organization modernize across multiple touchpoints.
Rajathakre
From initial planning to final rollout, Advayan’s G2C project support was outstanding. The solution was scalable, secure, and well received by users.
Anmol Thakre
Working with Advayan on our TPM implementation was a smart decision. Their integration of VisualFabriq significantly improved our promotional planning and gave us better visibility over performance.
Kara White
We had a challenge integrating mobile tools with Salesforce. Their dev team solved it quickly and offered smart suggestions that improved the final product significantly.
Mason Morrow
We consider them a long-term partner now. Advayan’s innovative mindset and consistent execution helped our organization modernize across multiple touchpoints.
Voices That Trust Us Most
Gajendra Neware
Advayan’s SAP S/4HANA migration process was nothing short of impressive. The team handled everything professionally, ensuring minimal disruption to our core operations. We felt supported every step of the way.
Gloria Benson
From consultation to execution, Advayan demonstrated deep knowledge and a collaborative spirit. Their strategic inputs helped us solve complex issues in our SAP upgrade process.
Devin Timber
Advayan’s documentation and training support after deployment were extremely helpful. Our internal teams were onboarded smoothly, and productivity didn’t take a hit.
Sanu Patle
Our document workflows were all over the place before FLM implementation. Advayan helped us digitize and organize everything it's now fast, efficient, and environmentally friendly.
Ray Thorne
From initial planning to final rollout, Advayan’s G2C project support was outstanding. The solution was scalable, secure, and well received by users.
Anmol Thakre
Working with Advayan on our TPM implementation was a smart decision. Their integration of VisualFabriq significantly improved our promotional planning and gave us better visibility over performance.
Kara White
We had a challenge integrating mobile tools with Salesforce. Their dev team solved it quickly and offered smart suggestions that improved the final product significantly.
Mason Morrow
We consider them a long-term partner now. Advayan’s innovative mindset and consistent execution helped our organization modernize across multiple touchpoints.
Where Ideas Meet Action
We offer a wide range of services to both job seekers and employers, including:
Industries we serve
Healthcare
Construction
IT Sector
Telecommunications
investments
Engagement Models
At Advayan, we understand that every business has unique needs. That’s why we offer flexible engagement models to suit your specific requirements:
Fixed Price
Cost Structure
Single fixed fee agreed upfront to cover the full project scope
Engagement Focus
Strict adherence to predefined deliverables and deadlines
Ideal For
Well-scoped projects with stable requirements and minimal change
Time and Material
Cost Structure
Billing by actual hours worked and resources consumed
Engagement Focus
Continuous adjustment of priorities and resource allocation
Ideal For
Initiatives where requirements may evolve or are initially unclear
Dedicated Resource
Cost Structure
Ongoing retainer or monthly rate for assigned Salesforce specialists
Engagement Focus
Deep team immersion, knowledge retention and seamless handoffs
Ideal For
Long-term programs requiring sustained expertise and consistent support
Hybrid Model
Cost Structure
Mix of fixed-fee deliverables & time-based billing for change requests.
Engagement Focus
Structured milestones with built-in flexibility to adapt scope
Ideal For
Complex engagements needing both cost predictability and responsive agility
Fixed Price
-
Single fixed fee agreed upfront
- Strict adherence to deliverables and deadlines
- Ideal for well-defined, stable projects
Time and Material
- Billed based on actual hours and usage
- Flexible adjustment of priorities and resources
- Ideal for evolving or unclear project scopes
Dedicated Resource
- Monthly rate for dedicated specialists
- Deep team involvement and smooth handoffs
- Ideal for long-term, expertise-driven programs
Hybrid Model
- Mix of fixed-fee and time-based billing
- Milestone-based with built-in flexibility
- Ideal for complex projects needing agility and control
Questions
Frequently asked questions
Everything you need to know about Salesforce. Can’t find the answer you’re
looking for? Feel free to contact us
Advayan stands out by combining precise Salesforce L1 technical support with a strong focus on user experience. We do more than just close tickets. Our goal is to maintain system reliability, reduce downtime, and ensure your business operations continue without interruption. We offer structured, consistent support that aligns with your business goals.
We deliver consistent Salesforce customer support through proactive monitoring, clear support workflows, and strict adherence to service level agreements (SLAs). Our team uses detailed documentation, a knowledge base, and real-time feedback to resolve issues efficiently. This ensures a smooth user experience and dependable Salesforce performance.
Partnering with experienced Salesforce support specialists gives you access to advanced technical knowledge and industry best practices. Our experts have hands-on experience across many industries and can resolve complex issues faster. This helps reduce downtime, avoid costly errors, and ease the burden on your internal teams, allowing them to focus on strategic priorities.
Yes. Our Salesforce L1 Support includes basic diagnostics for integration-related issues involving APIs, middleware, and third-party systems. When needed, we escalate complex cases to Tier-3 experts to ensure a quick resolution. Integration support is a standard part of our process and is handled with care from the beginning.
Helping fast-moving consulting scale with purpose. Helping fast-moving consulting scale with purpose.
Helping fast-moving consulting scale with purpose.
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