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Salesforce Service
Cloud Services

Your Salesforce Partner in Service Innovation

Advayan’s Sales Cloud work brings in more revenue by putting all your customer details in one place, scoring leads automatically, moving deals along faster, and giving clear, data-based tips. Our experts team up with your sales leaders to set up the right steps, views, and AI suggestions so your team takes to the system quickly, sees real gains, and keeps getting better in every region and product line. From the first plan to ongoing help, we give your reps and managers the facts they need, on any device, so they win more deals and build stronger customer ties. 

Our Trusted Partners

Our Salesforce Sales Cloud Services

Philosophical Underpinning

We treat selling as a cycle of data capture, routing, and analysis. By mapping each step and crafting simple screens, we cut manual work so reps can spend time with buyers.

Lead Management

We set up capture forms, custom score rules, and routing logic so leads enter Sales Cloud, get rated instantly, and land in the right queue. Follow-up emails or texts fire automatically based on lead attributes.

Opportunity Optimization

We design sales stages that match your win criteria, link CPQ for fast quotes, and build Kanban boards. Alerts flag stalled deals, and AI models assign close-probability scores for smarter prioritization.

Sales Forecasting

We use historical data and machine learning to project revenue. You get shared forecast views, variance reports, and “what-if” scenario tools right in each dashboard.

Email & Calendar Integration

We connect Outlook or Gmail so every sent message and scheduled meeting logs back to Sales Cloud. That keeps your CRM as the single source of truth without extra clicks.

Territory & Quota Management

We define, assign, and rebalance territories with drag-and-drop rules. Quota tracking dashboards show attainment in real time, letting managers reallocate resources as markets shift.

Mobile Sales Enablement

We configure the Sales Cloud mobile app with offline use, compact page layouts, and voice-to-text notes. Sales teams get the full CRM on any phone or tablet.

Custom Integration

We embed chat widgets into Sales Cloud so website inquiries create or update records. Routing logic sends each chat transcript to the right sales queue, and follow-up workflows start automatically.

What Our Sales Cloud Architecture Delivers ?

Faster Lead-to-Close Cycles:

Automated flows and assignment rules cut cycle time by up to 30%

Reliable Follow-Up Cadence:

Automated engagement sequences ensure no opportunity slips through

Accurate Forecasts:

Collaborative multi-currency forecasts and quota tracking without spreadsheets

Better Rep Productivity:

Custom Lightning pages, Quick Actions and mobile optimizations reduce clicks

Clear Territory Controls:

Role hierarchies and territory models balance coverage and security

Higher Win Rates:

Guided selling and Einstein scoring focus reps on deals most likely to close

Our Core Principles

How we build reliable and secure Salesforce solutions

1
Keep It Modular

We follow clear design patterns that make it easy to update and extend your Salesforce setup.

2
Use Real Environments

All development work is done in sandboxes or scratch orgs to protect your live data.

3
Test from Day One

We run unit tests, system tests, and user acceptance checks throughout the process.

4
Write for People

Our code is easy to read, well structured, and fully commented for future clarity.

5
Respect Limits

We build with Salesforce governor limits in mind to avoid errors and keep performance steady.

6
Reuse What Works

We create reusable components that save time and reduce repeated effort.

7
Track Everything

Version control is part of every build to make it easy to manage and review changes.

8
Keep Security Simple

We include security at every step, from data masking to role-based access.

9
Use What’s Built-In

We make use of low-code and no-code tools whenever possible to deliver faster.

10
Improve Every Time

With continuous integration and deployment, we release safe updates without delays.

Why Elect Advayan for Sales Cloud Needs ?

Certified Experts

Advanced Sales Cloud architects with hands-on project experience.

Industry Accelerators

Prebuilt process flows for tech, manufacturing, finance, and healthcare.

AI & Analytics

Einstein Opportunity Insights, pipeline scoring, and coaching alerts.

Seamless Integrations

MuleSoft or custom APIs for ERP, CPQ, MAP, and billing.

User Adoption

Onsite training, in-app guidance, and adoption metrics.

24×7 Support

Proactive health checks, monitoring, and quarterly optimization sprints.

Our Edge- Partner Ecosystem & Accelerators

Advayan’s partner network and accelerator library slash implementation time, reduce risk and maximize ROI. By combining certified AppExchange solutions, ready-to-use integration templates, pretrained AI models and developer toolkits, your Sales Cloud rollout moves from months to days, so your team starts realizing value immediately.

Leveraging this ecosystem ensures you avoid “build-it-from-scratch” pitfalls, accelerate time-to-value and keep your Sales Cloud foundation extensible and future-proof.

What Our Sales Cloud Architecture Delivers

Faster Lead-to-Close Cycles

We set up automated flows, assignment rules, and custom conversion paths so leads move through qualification and routing without delay, cutting your sales cycle by as much as 30%.

Higher Win Rates

By adding stage-specific checks, guided selling tips, and Einstein Opportunity Scoring, your reps focus on the deals most likely to close, boosting conversion rates.

Accurate Forecasts and Pipelines

With collaborative forecasts, multi-currency roll-ups, and quota tracking by role, managers get an up-to-the-minute view of pipeline health without manual spreadsheets.

Better Rep Productivity

Custom Lightning pages, Quick Actions, and dynamic components reduce clicks per task. Linking Outlook or Gmail and tuning the mobile app means reps stay efficient whether they’re at their desk or in the field.

Reliable Follow-Up Cadence

We use Sales Engagement tools or built-in flows to automate call and email sequences, log every touch, and nudge reps on next steps, so no opportunities slip through the cracks.

Clear Territory and Access Control

Using role hierarchies, territory models, and Enterprise Territory Management, reps see only what they need while managers retain full oversight, improving security and making it easy to manage coverage.

How Salesforce Sales Cloud Helps You Sell More ?

Solve with Salesforce Solved!

Issue

Policies live in text files and get ignored.

Fixed

Validation rules and automated workflows apply rules at every step.

Solve with Salesforce Solved!

Issue

Managers chase emails for approvals and miss urgent requests.

Fixed

Alerts fire only when manager action is needed, cutting follow-up time by 50%.

Solve with Salesforce Solved!

Issue

Pricing, quotas, and commission data live in spreadsheets that break easily.

Fixed

Centralized price books, quota targets, and commission tables update in real time.

Solve with Salesforce Solved!

Issue

Manual emails slow down deals and vanish in busy inboxes.

Fixed

Click-built workflows route approvals and send notifications automatically.

Solve with Salesforce Solved!

Issue

Sales reps waste hours on data entry instead of selling.

Fixed

Automated forms and assignment cuts admin work by 38%, freeing reps to focus on customers.

Solve with Salesforce Solved!

Issue

Mobile tools lack offline data, leaving teams blind in low-signal areas.

Fixed

Mobile app stores records offline and syncs instantly when signal returns.

Engagement Models

At Advayan, we understand that every business has unique needs. That’s why we offer flexible engagement models to suit your specific requirements:

Fixed Price
Cost Structure

Single fixed fee agreed upfront to cover the full project scope

Engagement Focus

Strict adherence to predefined deliverables and deadlines

Ideal For

Well-scoped projects with stable requirements and minimal change

Time and Material
Cost Structure

Billing by actual hours worked and resources consumed

Engagement Focus

Continuous adjustment of priorities and resource allocation

Ideal For

Initiatives where requirements may evolve or are initially unclear

Dedicated Resource
Cost Structure

Ongoing retainer or monthly rate for assigned Salesforce specialists

Engagement Focus

Deep team immersion, knowledge retention and seamless handoffs

Ideal For

Long-term programs requiring sustained expertise and consistent support

Hybrid Model
Cost Structure

Mix of fixed-fee deliverables & time-based billing for change requests.

Engagement Focus

Structured milestones with built-in flexibility to adapt scope

Ideal For

Complex engagements needing both cost predictability and responsive agility

Fixed Price

Time and Material

Dedicated Resource

Hybrid Model

Questions

Frequently asked questions

Everything you need to know about Salesforce. Can’t find the answer you’re
looking for? Feel free to contact us

We cover lead capture, scoring, opportunity stages, forecasting, mobile use, email/calendar links, AI insights, territory planning, CPQ, chat, and ongoing support.

We hold deep-dive workshops, customize objects and flows, link to existing systems, and apply industry-specific templates so the solution fits your revenue model.

We enable Einstein Opportunity Insights, Forecasting, Next-Best-Action, Email Insights, and embed Tableau CRM dashboards for real-time sales coaching and trend analysis.

Fixed-price for set scopes, time-and-material for flexible needs, dedicated resources for long-term work, and hybrid models mixing both.

Yes, we deliver role-based training, in-app guidance, video modules, leader dashboards, adoption reports, and change-management coaching to ensure sustained usage.

Helping fast-moving consulting scale with purpose. Helping fast-moving consulting scale with purpose.

Helping fast-moving consulting scale with purpose.

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